make re505X work

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make re505X work

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make re505X work
make re505X work
2022-08-07 21:48:59 - last edited 2022-08-07 21:55:45

I cannot make this thing work.

Your "help" is no help

what is "unhide"?

505X is within 2 feet of modem

where is "WPS BUTTON" on xfinity modem?

all lights on 505X are blue except for "2.4G"

case #7KID220723353

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Re:make re505X work
2022-08-08 01:06:14 - last edited 2022-08-08 01:11:10

  @2dum2live 

Thank you for the feedback. 

If the 5Ghz LED light is ON but 2.4Ghz Led is off on the range extender, the RE has successfully connected to 5Ghz Wi-Fi band of routers and you should have internet from the extender's Wi-Fi network. 

To link 2.4Ghz Wi-Fi, you could try a factory reset on the range extender and reinstall it.  WPS button is not a necessary way to set  up your range extender, you could try to install RE from its web page or Tether app. 

Configuration Guide TP-Link Range Extender Setup (Range Extender Mode)

 

If you need further assistance or urgent help, please call our hotline and they can provide step by step-by-step help.

Or please share your phone number , available time, and time zone with us via private message and we will see if we can endorse your case for a call back. 

 

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