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network unstable

network unstable

network unstable
network unstable
2025-07-27 06:29:29
Tags: #Firmware Update
Model: Archer AX6000  
Hardware Version: V2
Firmware Version: 1.4.2 Build 20250603 rel.65464(5553)

installed new firmware after being prompted. install had no issues. after reboot the network became unstable. wifi and wired disconnects, sometimes the router itself cannot be located via the tp-link software for the iphone, and when it comes back i get prompted to login again. only started behaving like this after the firmware update. current behavior is not acceptable. can I roll back?

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#1
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3 Reply
Re:network unstable
2025-07-29 09:04:33

Hello@JuanTamad ,

Welcome to our community.

 

Does the issue persist?  When the problem occurs, please check the LED status. Please connect a PC directly to your modem to verify if your ISP's Internet is stable.

 

If you have a different cable, please replace the old wires with new ones.
Please change the DNS Server of the Router, log in to the web management interface of the Router, go to Advanced > Network > Internet > Advanced Settings, and change the two DNS Servers to 8.8.8.8 and 8.8.4.4.

 

Check Out the Latest Posts: △ Pre-release Firmware for Archer AX80 Supports EasyMesh in AP Mode, DoH/DoT, ECO Mode, and More △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △ Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
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#2
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Re:network unstable
2025-07-30 01:32:15

  @Joseph-TP 

Did not work. wireless keeps on dropping. Wired is more stable. is there a way to rollback the firmware? Critical connections are on this router and i don't want to throw it away.

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#3
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Re:network unstable
2025-07-31 09:41:20

Hello @JuanTamad ,

Welcome to our community.

 

Please try the beta firmware here. (Note: this beta is also compatible with V2.)
If the problem persists, please contact local support via ticket. 

Attaching [Forum ID 834626] and details, and we will have a dedicated person to assist in analysis and follow-up.

 

Check Out the Latest Posts: △ Pre-release Firmware for Archer AX80 Supports EasyMesh in AP Mode, DoH/DoT, ECO Mode, and More △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △ Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
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