Archer BE230 Led Controller DEBUG [1904] Failed to read USB3
Only getting USB2 speeds on usb share with wired connection. Have tried with multiple drives.
Archer BE230 v1.26 with latest firmware
Led Controller ERROR [1904] Config importing failed
Led Controller DEBUG [1904] Failed to read USB3
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Hello All,
Welcome to our community!
May I know the answers to the following questions:
- What is your driver model?
- What is your hard drive model and format?
- Was the speed test conducted via wireless or wired connection?
- Was USB sharing enabled working correctly previously?
- When testing the USB connection, did you use an adapter cable to connect the driver and router? Please ensure that both the driver and router power supplies are up to standard to avoid speed drops due to insufficient power.
- Also, when did you purchase the router?
@J3r0 I noticed you didn't reply to the engineer's ticket. Has the exception been fixed?
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I have the same issue with BE230 v1.0, firmware is latest 1.2.1 Build 20250804 rel.79639(4555) but even the previous one didn't work. I see same errors in log:
Led Controller ERROR [1958] Config importing failed
Led Controller DEBUG [1958] Failed to read USB3
and the speeds are 40 MB/s max. Tried multiple USB 3 devices without any extension cables, all of them work only in USB 2.0 mode.
I noticed there have been multiple cases reported so there must be something wrong with the router's firmware.
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Hello@J3r0 ,
We have reported the issue to our support engineers, and they will likely contact you via email to continue troubleshooting your issue. Please check your email inbox and confirm.
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I tried with an NVME drive in an enclusure. I get 1GB/s when connected to my laptop. and a couple older usb 3 drives that get around 100-150MB/s. The were slow out of the box. Bought it from Amazon about aweek before my original post.
Consider this my confirmation/reply.
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Hello@Speedwobble ,
Thanks for getting back to me.
For your case, we recommend sending an email to forumsupport.usa@tp-link.com with the following information:
Subject: [Forum Escalation][ID 837116] Archer BE230 Led Controller DEBUG [1904] Failed to read USB3
Forum Nickname: Speedwobble
Thread URL: https://community.tp-link.com/us/home/forum/topic/837116
Model&Version: Archer BE400_V1_1.1.4
Description:
Only getting USB2 speeds on usb share with wired connection. Have tried with multiple drives.
Error message:
Led Controller ERROR [1904] Config importing failed
Led Controller DEBUG [1904] Failed to read USB3
Any Other Relevant Information:
Please attach the configuration file and system log on your BE400 for further investigation.
How to view and save System Log of TP-Link wireless router
How to create and restore from a backup file on your TP-Link Router
Once sent, a ticket will be created in our support system, and a member of the team will follow up to gather more information or troubleshoot the case.
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@J3r0 Did you find any solution to this? I am having the same problem, just usb2 speed with similar HW version as well as Firmware version.
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@Romal2026 my solution was to return the damn thing
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Hello @Speedwobble ,
It seems your problem hasn't been resolved. Have you contacted local support as suggested below? Our engineers would be happy to work with you to investigate the cause of this anomaly.
Joseph-TP wrote
Hello@Speedwobble ,
Thanks for getting back to me.
For your case, we recommend sending an email to forumsupport.usa@tp-link.com with the following information:
Subject: [Forum Escalation][ID 837116] Archer BE230 Led Controller DEBUG [1904] Failed to read USB3
Forum Nickname: Speedwobble
Thread URL: https://community.tp-link.com/us/home/forum/topic/837116
Model&Version: Archer BE400_V1_1.1.4
Description:
Only getting USB2 speeds on usb share with wired connection. Have tried with multiple drives.
Error message:
Led Controller ERROR [1904] Config importing failed
Led Controller DEBUG [1904] Failed to read USB3
Any Other Relevant Information:
Please attach the configuration file and system log on your BE400 for further investigation.
How to view and save System Log of TP-Link wireless router
How to create and restore from a backup file on your TP-Link Router
Once sent, a ticket will be created in our support system, and a member of the team will follow up to gather more information or troubleshoot the case.
- Copy Link
- Report Inappropriate Content
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