Parental Control
The only parental controls I have set for my son our bedtime controls. My son was blocked from the Internet because it said his time limit was up. I have no time limitations set for him. It was not within his bedtime. Why
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Hi, can I have the model number as well as the firmware version of your Deco?
It is also suggested to refer to this link to submit the Deco APP log:How to submit Deco APP log
Wait for your reply.
Best regards.
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@DMcGill Mine is doing this too. How did it get fixed?
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Sorry for the late response. As other users are having issues with parental controls I recommend sending an email to forumsupport.usa@tp-link.com with the following information:
Subject: [Forum Escalation][ID 838178] Parental Control
Forum Nickname: [User Provided]
Thread URL: https://community.tp-link.com/us/home/forum/topic/838178
Model&Version: [User Provided]
Description: [User Provided]
Any Other Relevant Information (Logs, Config Files, Images, etc.): [User Provided]
In the template above please fill in the areas that say [User Provided]. This will open a case with our engineering team, and they will work with you via email.
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