Parental control was working well until today. It doesn't seem to be blocking anything.

My router is configured to allow only whitelisted MAC addresses to prevent random MACs (like on iPhones). I have to approve all devices that join my Wi‑Fi.

Each of my children's devices is set up with their own profile for parental controls. I subscribe to HomeShield.

It was working fine until today. Now all the children’s devices are not blocked, but they can still access the internet. I tried to block them by doing all of the following without success:

• Block by device
• Block by family member’s bedtime
• Block by time limits
• Block by off-time

The time and time zones are correct. It no longer blocks for all devices. This is so frustrating.