intermittent outages on deco mesh

intermittent outages on deco mesh

intermittent outages on deco mesh
intermittent outages on deco mesh
Monday - last edited Monday
Model: Deco X15  
Hardware Version:
Firmware Version:

my home internet system consists of a linksys router flashed with expressvpn to which i have another TP-link router linked by ethernet at the far end of my home.  to this i have a deco X15 connected by ethernet to this tp-link router.  and to this i have two deco's connected by wifi in the other two areas of the home with poor coverage.  the system works great BUT i have intermittent outages over the deco mesh system. i lose connectivity briefly, which then causes it to reconnect. this whole process takes maybe three minutes but is very irritating to say the least!  it happens several times a day, and i cannot find a cause. my guess would be power fluctuations, but the main X15 and both routers are connected through a battery backup that also controls power fluctuations, so i dont think this is the answer.  mymain router into the home seems to be unaffected.

anyone have any ideas?

  1      
  1      
#1
Options
3 Reply
Re:intermittent outages on deco mesh
Monday
one more thought, the 2nd and 3rd mesh units are NOT plugged into a battery backup.
  0  
  0  
#2
Options
Re:intermittent outages on deco mesh
Monday

  @SrJerry It's a good idea to share hardware version number(s) from the units' bottoms.  Also current firmware version being run.  (Firmware version is more important in this case because there appears to be only V1.60, at least from the US X15 product pages...

  1  
  1  
#3
Options
Re:intermittent outages on deco mesh
Tuesday

  @SrJerry 

Hi, how about the model number of the TP-Link router?

There seems to be several routers involved. It is also recommended to set Deco X15 into "Access Point" mode:

How to set up Deco to work in Access Point mode

 

By the way, would Deco X15 turn solid red during disconnection?

If it is solid green all the time, can I have the model numbers of the devices that frequently dropped out?

You can also refer to Fix unstable connection when connected to the Deco network for more suggestions.

 

Thank you very much.

Best regards

 

  0  
  0  
#4
Options