OpenVPN Server broken with latest upgrade?
I have been using the OpenVPN sever feature for several weeks with no issues but this week, there was a software update to the system and now the VPN server will not route data. My clients still can connect to the VPN without an issue but once connected they do not work to actually pass traffic. I have it set to use the VPN for local and internet access and neither work when connected to the deco VPN server now.
Did something change? Is there a way to downgrade to the previous release?
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@schneids What method did you use to install the firmware? What is the hardware version # on the bottom of the unit(s)?
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@jzchen it was set to auto upgrade firmware so it did it on its own.
It is hw version 1.6.
This was all working fine before the upgrade this week. I've tried rebooting, disable/enable the VPN server, etc. it allows connections but doesn't route traffic.
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@schneids Yes I was hoping to make sure you got the correct firmware for your version number, as I am still trying to grasp the logic to their numbering. There is a knowledge base article on how to do this 702312 if the forum doesn't allow me to direct link it.
https://community.tp-link.com/en/home/forum/topic/702312
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If you haven't already rolled your firmware back please let me know. I want to get your logs for the engineers.
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@HelpFixDecoApp I haven't yet. How do I collect the logs and what would you like me to do, just log a connection and attempt to use local and internet via the vpn?
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First please access the Deco web UI by entering "tplinkdeco.net" in your browser. Navigate to Advanced > System > System Log, select "ALL" in the log type, and save the file to your local computer. Then follow the steps below making sure to attach the logs to the email. Also please take screenshots of all your VPN settings.
I recommend sending an email to forumsupport.usa@tp-link.com with the following information:
Subject: [Forum Escalation][ID 842280] OpenVPN Server broken with latest upgrade?
Forum Nickname: [User Provided]
Thread URL: https://community.tp-link.com/us/home/forum/topic/842280
Model&Version: [User Provided]
Description: [User Provided]
Any Other Relevant Information (Logs, Config Files, Images, etc.): [User Provided]
In the template above please fill in the areas that say [User Provided]. This will open a case with our engineering team, and they will work with you via email.
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