BE 11000 and Playstation Portal
BE 11000 and Playstation Portal
I am having issues getting a stable connection for my portal on my Deco BE11000 home network. My signal is strong and nothing else in the house has any issues. I get a stable portal connection for a few minute then it goes blurry and I have to reconnect to clear it up. Rinse and repeat until i get frustrated and stop using the portal. I am looking for advice from anyone that may be using the same set up and is having success with portal useage.
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@David-TP I tried changing channels that didnt help. I cannot find version 1.2 or the firmware upgrade on the website provided.
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@HelpFixDecoApp Im in the US and this specifically says EU. Will that affect anything?
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@HelpFixDecoApp specifically this line that im conerend about.
IMPORTANT: To prevent upgrade failures, please read the following before proceeding with the upgrade process
- Please upgrade firmware from the local TP-Link official website of the purchase location for your TP-Link device, otherwise it will be against the warranty. Please click here to change site if necessary.
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@HelpFixDecoApp and this is what shows when i click to download it
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@HelpFixDecoApp the only US versison i can find dont have the 1.2.0
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I tried looking for the Us version of this but it seems it might have already been rolled into the officail version can you confirm this?
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Hi, thank you very much for your time and patience.
The firmware bin file on the EN site also works on the US version, and there will be a separate firmware download link for Deco BE11000 later on the local US site.
It is always recommended to be cautious during a firmware upgrade.
If you refer to waiting for the official release of Deco BE11000, you can send an email to forumsupport.usa@tp-link.com for further assistance.
Subject: [Forum Escalation][ID 842370] BE 11000 and Playstation Portal
Thread URL: https://community.tp-link.com/us/home/forum/topic/842370
Model&Version: Deco BE11000-V2-1.1.7 Build 20250324 Rel. 32980
Description: I am having issues getting a stable connection for my portal on my Deco BE11000 home network. My signal is strong and nothing else in the house has any issues. I get a stable portal connection for a few minute then it goes blurry and I have to reconnect to clear it up. Rinse and repeat until i get frustrated and stop using the portal. I am looking for advice from anyone that may be using the same set up and is having success with portal useage......
Other relevant details if possible:
- Is the PS portal currently connected to the 5GHz or 6GHz/MLO network of Deco BE11000? Which Deco did it connect to?
- A screenshot of the network map on the Deco APP, such as:
Thank you very much.
Best regards.
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A user from the EN support forum was also having this issue. He said the steps below fixed his issue.
Go to MORE > QoS and ensure QoS is disabled. If you do not see an on/off switch for QoS, set it back to standard and remove all priority devices.
Go to MORE > Advanced > NAT forwarding, and disable SIP ALG and UPnP.
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