Archer BE805 randomly dropping wifi clients after 1.3.3 firmware upgrade

Archer BE805 randomly dropping wifi clients after 1.3.3 firmware upgrade

Archer BE805 randomly dropping wifi clients after 1.3.3 firmware upgrade
Archer BE805 randomly dropping wifi clients after 1.3.3 firmware upgrade
Sunday - last edited Yesterday
Model: Archer BE805  
Hardware Version: V1
Firmware Version: 1.3.3

I have constant 60 clients with all the smart home devices and such. After yesterday night's 1.3.3 firmware upgrade half of them drop off every 10seconds... will try to downgrade back to 1.3.1

not sure what was messed up with the upgrade, please check.

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#1
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3 Reply
Re:Archer BE805 randomly dropping wifi clients after 1.3.3 firmware upgrade
Yesterday - last edited Yesterday

Hi @tlgcglr ,

Welcome to our community.

 

Have you rolled the firmware back to 1.3.1? Does it help?

 

Besides wireless devices, can wired devices work properly? Please temporarily turn off some smart home clients for comparison.

On the router, you can also try to change the channel and channel width: Changing Channel and Channel Width on a TP-Link Router (new logo)

Also change DNS for a try: How to Change the DNS servers on the wireless router.

 

Best Regards.

 

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Re:Archer BE805 randomly dropping wifi clients after 1.3.3 firmware upgrade
Yesterday

  @Joseph-TP 

 

I did and then I had to do a factory reset to clear

out all modified configurations. Much more stable now.

 

I did some analysis on 1.3.3 , wifi broadcasting of the router itself was disappearing so much. I watched it with a software on mobile device and my laptop. Was weird. Wifi was on for a few min and then off for a minute and on and off...

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#3
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Re:Archer BE805 randomly dropping wifi clients after 1.3.3 firmware upgrade
9 hours ago

Hi @tlgcglr ,

 

Thanks for getting back to us.

 

We recommend sending an email to forumsupport.usa@tp-link.com  with the following information:

Subject: [Forum Escalation][ID 855956]Archer BE805 randomly dropping wifi clients after 1.3.3 firmware upgrade

Forum Nickname: tlgcglr

Thread URL: https://community.tp-link.com/us/home/forum/topic/855956?replyId=1660652

Model&Version: Archer BE805-v1-1.3.1

Description: 

Any Other Relevant Information: Please attach the configuration file on your BE805 for further investigation.

How to create and restore from a backup file on your TP-Link Router

 

Once sent, a ticket will be created in our support system, and a member of the team will follow up to gather more information or troubleshoot the case.

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#4
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