Ethernet Backhaul no longer working

Ethernet Backhaul no longer working

Ethernet Backhaul no longer working
Ethernet Backhaul no longer working
Wednesday
Model: Deco BE67  
Hardware Version:
Firmware Version: 1.1.2 Build 20251028 Rel. 66622

I recently hardwired a cat 6 cable from my Deco 7 Elite BE95 to my satellite, Deco BE67 a few hours ago.  The app was showing an ethernet connection but now it reverted back to wifi.

 

I used an Ethernet tester and verified that the Ethernet cable is good. 

 

So far i tried:

1. Unplugging the connection, reboot the entire network and re-plugging the cable after everything was connected as well as using the different ports. 

2. Removing the device and rediscovering along with the steps above. 

3. Verified everything is updated and rebooted the app.

 

 

Does anyone know if it can be fixed somewhere in the settings?

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Re:Ethernet Backhaul no longer working
Saturday

  @Rj808x 

Hi, the Ethernet Backhaul should be established automatically without extra configuration.

If it didn't work, please send an email to  forumsupport.usa@tp-link.com for further assistance:

Subject: [Forum Escalation][ID 858540] Ethernet Backhaul no longer working on Deco BE67

Thread URL:  https://community.tp-link.com/us/home/forum/topic/858540

Model&Version: 

Any Other Relevant Information (Logs, Config Files, Images, etc.): [User Provided]

Once sent, a ticket will be created in our support system, and a member of the team will follow up to gather more information or troubleshoot the cause.

Thank you very much.

Best regards.

 

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