Confusing set up for TP-Link Deco WiFi 6 Mesh WiFi System(Deco X20)

Confusing set up for TP-Link Deco WiFi 6 Mesh WiFi System(Deco X20)

Confusing set up for TP-Link Deco WiFi 6 Mesh WiFi System(Deco X20)
Confusing set up for TP-Link Deco WiFi 6 Mesh WiFi System(Deco X20)
Tuesday
Model: Deco X20  
Hardware Version:
Firmware Version:

I have a T-mobile Fibre gateway. The setup of deco is a nightmare. The Deco app requires internet login before local setup, which conflicts with setup mode (no internet). This makes initial installation confusing and unnecessarily difficult. It took me 3+hr to finally get it set up with step by step of instructions from AI. The official instructions is useless and might have got me on the wrong footing. I bought the deco from Amazon.

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1 Reply
Re:Confusing set up for TP-Link Deco WiFi 6 Mesh WiFi System(Deco X20)
Yesterday

  @TM_Fiber 

Hi, 
Thank you for reaching out, and I’m very sorry for the frustrating experience you had during the Deco installation. 
Usually, downloading the Deco app and logging in requires an internet connection on your phone, and using mobile data is the most common option. 
The process to set up the Deco nodes does not require an internet connection on your phone, and the following setup video may be easier to follow: Deco X20 Unboxing and Set Up Video
Best regards

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