AC1750 - unable link at LAN at 1Gbps (not cable)

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AC1750 - unable link at LAN at 1Gbps (not cable)

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AC1750 - unable link at LAN at 1Gbps (not cable)
AC1750 - unable link at LAN at 1Gbps (not cable)
2020-01-04 17:55:38
Model: Archer A7  
Hardware Version: V3
Firmware Version: 3.14.3 Build 150508 Rel.42275n

Struggling with AC1750 LAN setup. I am unable to achieve 1Gbit link status.

 

100.00 Mbps Half Duplex (max negotiated rate)

https://gyazo.com/47c2b3ba28f06190e5bcbe1b5e4c9fbe

 

Intel I211 Gigabit Network Connection

Using new Cat7 Cable (tried 1 other Cat7 and Cat6 cable)

 

- no new drivers to update

- no new firmwares to update

- tested multiple cables

 

Any suggestions?

 

 

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Re:AC1750 - unable link at LAN at 1Gbps (not cable)
2020-01-06 17:55:07
Bypass the router and connect direct to the modem and see what speeds you get. Couild be your ISP, modem, router, or your device that is the bottle neck. Be sure to power cycle your devices after you make changes.
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Re:AC1750 - unable link at LAN at 1Gbps (not cable)
2020-01-06 19:15:31

@ArcherC8 

At this point I've fired of a request for help to Asus. Here is my root cause analysis which I sent to Asus.

 

Day 1

Typical networking issues point to faulty cables, and external hardware. On day one I eliminated my network cables and router as the root cause or point of failure.

 

2x Cat7 cables

https://www.amazon.com/UGREEN-Ethernet-Network-Gigabit-Shielded/dp/B00QV1F19W/ref=sr_1_2?keywords=ugreen%2Bflat%2Bcat7&qid=1578328937&s=electronics&sr=1-2&th=1

 

1x TP LINK AC1760 router

https://www.tp-link.com/us/home-networking/wifi-router/archer-c7/

 

Both of the above elements passed all tests on a secondary intel based desktop 4970k with Intel I219-V onboard NIC. Upon connecting the router and testing each cable immediately established a 1 Gigabit link.

 

Day 2

At this point I know the root cause is my main desktop and immediately started updating drivers, firmware, and chipset to latest versions from your website.

https://www.asus.com/Motherboards/ROG-STRIX-X470-I-GAMING/HelpDesk_Download/

 

After updating my Intel I211 was still unable to establish a 1 Gigabit link. As a result I also tested the latest Intel drivers plus two previous versions. At this point I’ve tried your driver which is rather old, plus the three latest intel drivers.

 

Day 3

Running out of options I decided to complete a fresh install of Windows 10 Home. Updated the chipset and all drivers and I am still unable to establish a 1 Gigabit link.

 

I need specific technical help as I am unable to find a valid solution. Provided this was not a ITX destkop and since the GPU occupies the only PCI slot, I am unable to add a dedicated NIC card. However, since this is not an option, I’m left investing days into resolving a 100.00 MB Half Duplex connection and requesting assistance from Asus.

 

I211

Intel Driver - 12.18.9.1 - from Intel

Intel Driver - 12.15.184.1 - from Asus Website

 

Stuck at 100.00 MB Half Duplex connection

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