Cannot found western digital cloud station

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Cannot found western digital cloud station

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Cannot found western digital cloud station
Cannot found western digital cloud station
2021-08-24 06:17:48
Model: Deco E4  
Hardware Version: V1
Firmware Version:

My existing router is connecting a cloud station, printer, IP phone and cctv, I pulled out the cloud station port and connect it to deco E4 port1, then I connect the cloud station to deco E4 port2 but my pc that connect in same network cannot detect the cloud drive. Anyone can help out, thank you. 

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Re:Cannot found western digital cloud station
2021-08-25 00:50:41

@Wilson.0918 

Hi, since Deco E4 is also a wireless router, so if the PC is connecting to the existing router’s network and you still want to access the cloud station, you might need to open the port for cloud station on Deco.

Or changing Deco E4 to be the access point would be better: https://www.tp-link.com/support/faq/1842/

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