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Cannot access internet on iPhone when connected through Deco W7200

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Cannot access internet on iPhone when connected through Deco W7200

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Cannot access internet on iPhone when connected through Deco W7200
Cannot access internet on iPhone when connected through Deco W7200
2022-01-07 01:27:00
Model: Deco  
Hardware Version:
Firmware Version:

While iPhone is connected to my Deco W7200 it won't access the internet

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#1
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3 Reply
Re:Cannot access internet on iPhone when connected through Deco W7200
2022-01-07 01:41:25

@RGyure 

Hi, is it just iPhone? And would there be any error message？

May I know the model number as well as the operating system of the iPhone?

Please also check whether you have got the correct IP address on the iPhone.

How about other mobile devices?

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#2
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Re:Cannot access internet on iPhone when connected through Deco W7200
2022-01-07 02:02:59
It is only one iPhone out of 3 in use and no error messages, just the spinning pinwheel. Also have an Android phone able to access (no issues) The problematic iPhone is an iPhone 7 plus.
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#3
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Re:Cannot access internet on iPhone when connected through Deco W7200
2022-01-07 03:53:22

@RGyure 

Hi, have you tried to reset the network settings on the iPhone 7 plus, then test again?

https://support.apple.com/en-us/HT204051

By the way, what is the operating system of the iPhone, IOS 15.2?

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#4
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