Create New network for an already existing network

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Create New network for an already existing network

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Create New network for an already existing network
Create New network for an already existing network
2022-03-20 04:47:11
Model: Deco M5  
Hardware Version:
Firmware Version:

Hello!

 

We have 2 homes with deco m5. The other one we do not control as the person who previously has access to the app is not with us anymore. We need to know how can we control the network for that home. Internet works fine, all deco works fine but we do not have access to its network on the deco app. How can we gain access to it and add the network to our deco app?

 

Thanks in advance!

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Re:Create New network for an already existing network
2022-03-21 02:22:08

  @Chidos 

Hi, Do you know the previous email ID and password for the other set of Deco?

if yes, you could connect to this Deco network and refer to this link to change the owner account:

How to change the owner account on Deco APP

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