Parental control log timestamp
Not sure if anyone else uses Parental controls on the AX6000, but even after exchanging numerous emails with tech support, it seems no one is aware of this bug. I've tried all the different scenarios. Changing the time servers, using PC time, as well as using 12hr AND 24hr time format. DST on and off. Time zone change (really messed with my settings).
My issue is the way it shows up in the log during the noon hour times. Any log entry for any "profile" on parental controls displays as 12:13am. Nowhere in the world would a time after the NOON hour would be AM designated.The log entries for after MIDNIGHT show as 0:13am. Now, these displayed values stay constant no matter which format I choose (12h or 24h).
It got to the point where tech support wanted to remote into my network to "check settings". That was a hard NO. Then they wanted my settings backup file to configure a router on their end to try and duplicate it. Again a hard NO.
I've sent screen shots of both times of the day with entries showing the erroneous times during the noon hour, but no one seems to be able to duplicate nor pinpoint the trouble area.
My only guess is some sort of coding error where the time is handed off to the parental controls log.
The reason it bugs me is.. if the system doesn't know it's after NOON, will it calculate the "screen time" limits correctly. It APPEARS to hold true to ths point so maybe it's simply an "a" being displayed instead of a "p". After 1pm, all is well again.
Thanks to anyone who can shed some light on it or maybe it's just something I need to ignore and move on.
Rich