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Question about reports on Deco X68. No Weekly Report yet

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Question about reports on Deco X68. No Weekly Report yet

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Summest

2022-08-18 08:50:39

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Registered: 2021-05-06

Question about reports on Deco X68. No Weekly Report yet

2022-08-18 08:50:39

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Model: Deco X68

Hardware Version:

Firmware Version:

I am using the Deco app version 2.14.3.

I frequently get notifications of a new report is available. Within messages, I see Weekly Reports and Monthly Reports.

Unfortunately when I open each weekly report, I see a message "No Weekly Report yet". When I view each monthly report, it says "no Weekly Report available. Seems the reports aren't showing me anything useful. Am I missing a configuration option? I do get information on New Device Detected reports.

Thanks for any information.

3 Reply

David-TP

2022-08-19 09:18:35 - last edited 2022-08-19 09:49:04

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Re:Question about reports on Deco X68. No Weekly Report yet

2022-08-19 09:18:35 - last edited 2022-08-19 09:49:04

@Summest

Hi, It is suggested to refer to the following link for more suggestions:

https://community.tp-link.com/en/home/kb/detail/412546

Thank you very much.

▶Deco BE11000/ BE63_V2.6_1.1.7 Ready for Test ▶Deco BE25_V1_1.0.17 Ready for Test! ▶Update Deco BE65 Pro to the Latest 1.1.3 Firmware Now! Try to leave a Message if urgent help is required.

Summest

LV1

2022-08-19 23:30:11

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Re:Question about reports on Deco X68. No Weekly Report yet

2022-08-19 23:30:11

@David-TP

Thanks for the reply with useful information.

I tried steps 1 through 3 and found no issues. I will wait to see if latest scan made any difference. If I fail to see reports next week, I will try a reinstall and a later capture of logs for troubleshooting.

Thanks,

Summest.

Summest

LV1

2022-09-03 03:49:31

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Re:Question about reports on Deco X68. No Weekly Report yet

2022-09-03 03:49:31

@David-TP

I tried all suggested steps and a reinstall. Guess I can live without the reports.

Summest.

Summest

2022-08-18 08:50:39

Posts: 14

Helpful: 11

Solutions: 0

Stories: 0

Registered: 2021-05-06

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Question about reports on Deco X68. No Weekly Report yet

Question about reports on Deco X68. No Weekly Report yet

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