Connecting M9 to Fios ONT

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Connecting M9 to Fios ONT

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Connecting M9 to Fios ONT
Connecting M9 to Fios ONT
2022-10-30 04:42:34
Model: Deco M9 Plus  
Hardware Version:
Firmware Version:

Deco M9 was connected directly to the FIOS ONT with an Ethernet cable, but still signal keeps dropping out. No problems when putting the Verizon CR1000 router in between the ONT and M9.
 

Using WiFi-router mode in both scenarios. WiFi off for the Verizon router. 

 

Is there a setting that I'm overlooking in the M9?

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Re:Connecting M9 to Fios ONT
2022-11-01 00:03:41

Hey  @BrenK,

More than happy to help you figure this out,

When the disconnect happens, what is the LED Status on the Main Deco? Does your network have satellite units?

 

If you are just now connecting your Deco to the internet, it may not have had time to download and apply an update. Check your Firmware Version, and make sure that it matches the most recent firmware available for your M9's hardware version.

 

You could also try disabling the QoS Settings on your Deco to see if this is the source of the disconnect.

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