X20 login problems

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X20 login problems

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X20 login problems
X20 login problems
2023-04-30 02:25:48
Model: Deco X20  
Hardware Version: V7
Firmware Version: ?

I just set up a new Deco X20 using the Android app.  Network appears to be working fine. However I cannot log in, either via the app or Web.  The app still shows the "Paint Your Home in Wifi" startup screen. When I go to 192.168.0.1, I get a "This site can't be reached" error.  Any ideas?

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Re:X20 login problems
2023-05-01 11:54:00

  @kmid84 

Hi, It is suggested to refer to the suggestions here:

(Please make sure you have signed up via the correct TP-Link email ID which is used to set up Deco for the first time.)

Paint Your Home in Wi-Fi/ Let's begin on the Deco APP

 And normally, the default access of Deco would be http://tplinkdeco.net or 192.168.68.1

Thank you very much.

best regards.

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