Deco XE75 Hardware Version

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Deco XE75 Hardware Version

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Deco XE75 Hardware Version
Deco XE75 Hardware Version
2023-06-02 16:58:46
Model: Deco XE75  
Hardware Version:
Firmware Version:

So this is sort of related to another post I made but I have a question.  The app is telling me to download a Firmware update that is for version 1 but chat support is telling me the verion of my Dexo XE75 is 1.6.  Does anyone know which would be the right version?  Why on earth would the app tell me to download the wrong version?  I have attached 2 pictures.  The first shows a tag similar to mine that shows 2.0 but lists the hardware version at V1.  The second picture is my router.  Thanks for everyone's help!!c3f6dba4345140d09ee816a61db8d885e60af32b9ffb45768d1b09a50138b900

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Re:Deco XE75 Hardware Version
2023-06-05 08:33:01

  @BillsDunk 

Hi, 1.6 or 1.8 is to identify where the products were manufactured and for Deco, V1.6/1.8 shared the same firmware as V1.

It is also mentioned on the firmware download page:

dcf9f733b5e448069bf305a568d3e20b

Thank you very much.

Best regards.

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Re:Deco XE75 Hardware Version
2023-06-05 12:07:58

  @BillsDunk Thank you for the reply.  So why is chat support telling me to download the wrong firmware update.  They are telling me to download Deco XE75(US)_V1.6_1.2.1 Build 20230331 which is for Hardware version 1.6.  The app tells me to download 1.2.2 Build 20230509 Rel 63842 which is vor hardware version 1.

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