3rd Satellite won't connect

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

3rd Satellite won't connect

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
3rd Satellite won't connect
3rd Satellite won't connect
2023-09-09 15:26:46 - last edited 2023-09-12 01:27:19
Model: Deco X55  
Hardware Version: V3
Firmware Version: 3.5.43

Hello all!!

 

I can't get the 3rd satellite to connect to the network.  I had them all plugged in, and the firmware update happened on the first 2 - but this one for some reason isn't communicating.  Any suggestions?  Should I connect it directly to one of the working satellites?

 

UPDATE:  Tech Support was able to help me add it manually.

  1      
  1      
#1
Options
1 Accepted Solution
Re:3rd Satellite won't connect-Solution
2023-09-11 19:01:34 - last edited 2023-09-12 01:27:19

UPDATE - Tech Support helped me to add it manually.

Recommended Solution
  2  
  2  
#3
Options
2 Reply
Re:3rd Satellite won't connect
2023-09-11 18:56:34

  @Linder_B,

Does the Deco app show that the last node is connected to the network and is disconnected? You may still need to actually add the node to the network via the menu if it was not initially set up during the auto-setup window.

 

Providing a wired connection to your deco would definitely be the best way forward, as you can be sure that your other nodes will be able to connect to the node, and the ethernet connection will also provide a more stable method of communicating setup instructions or firmware updates.

  0  
  0  
#2
Options
Re:3rd Satellite won't connect-Solution
2023-09-11 19:01:34 - last edited 2023-09-12 01:27:19

UPDATE - Tech Support helped me to add it manually.

Recommended Solution
  2  
  2  
#3
Options

Information

Helpful: 1

Views: 619

Replies: 2

Related Articles
icon

Accessibility Adjustments

icon RESET

Choose the right accessibility profile for you

OFF

Seizure Safe

Eliminates flashes and reduces color

OFF

Cognitive Disability

Assists with reading and focusing

OFF

Vision Impaired

Enhances the website's visuals

OFF

ADHD Friendly

More focus and fewer distractions

Content Adjustments

Adjust Scale

icon
100%
icon

Highlight Title

icon

Highlight Link

icon

Text Magnifier

icon

Readable Font

icon

Adjust Fontsize

icon
100%
icon

Align Center

icon

Adjust LineHeight

icon
100%
icon

Align Left

icon

Adjust LetterSpacing

icon
100%
icon

Align Right

icon

Color Adjustment

Low Saturate

icon

High Saturate

icon

Dark Contrast

icon

Light Contrast

icon

Set Text Colors

Monochrome

icon

Set Title Colors

High Contrast

icon

Set BackgroundColor

Orientation Adjustments

Muted

icon

Hide Images

icon

Read Mode

icon

Stop Animation

icon

Reading Mask

icon

Highlight Hover

icon

Big Black Cursor

mutedicon

Big White Cursor

icon

Hide Video/Audio

icon

Stop Video

icon

Stop Audio

icon

Hide Animation

icon

Reading Guide

icon

Useful Links