3rd Satellite won't connect

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3rd Satellite won't connect

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3rd Satellite won't connect
3rd Satellite won't connect
2023-09-09 15:26:46 - last edited 2023-09-12 01:27:19
Model: Deco X55  
Hardware Version: V3
Firmware Version: 3.5.43

Hello all!!

 

I can't get the 3rd satellite to connect to the network.  I had them all plugged in, and the firmware update happened on the first 2 - but this one for some reason isn't communicating.  Any suggestions?  Should I connect it directly to one of the working satellites?

 

UPDATE:  Tech Support was able to help me add it manually.

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#1
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1 Accepted Solution
Re:3rd Satellite won't connect-Solution
2023-09-11 19:01:34 - last edited 2023-09-12 01:27:19

UPDATE - Tech Support helped me to add it manually.

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#3
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Re:3rd Satellite won't connect
2023-09-11 18:56:34

  @Linder_B,

Does the Deco app show that the last node is connected to the network and is disconnected? You may still need to actually add the node to the network via the menu if it was not initially set up during the auto-setup window.

 

Providing a wired connection to your deco would definitely be the best way forward, as you can be sure that your other nodes will be able to connect to the node, and the ethernet connection will also provide a more stable method of communicating setup instructions or firmware updates.

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#2
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Re:3rd Satellite won't connect-Solution
2023-09-11 19:01:34 - last edited 2023-09-12 01:27:19

UPDATE - Tech Support helped me to add it manually.

Recommended Solution
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#3
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