Deco X75 isn’t picking up Ethernet

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Deco X75 isn’t picking up Ethernet

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco X75 isn’t picking up Ethernet
Deco X75 isn’t picking up Ethernet
2023-10-14 15:12:14
Model: Deco X75  
Hardware Version: V1
Firmware Version: 1.2.1

I set up a two deco x75 mesh system in my house month ago and I want to add one additional x75 to my bedroom.  When I added it to my system and plug into an Ethernet port in my bedroom (which I confirmed worked by plugging into a laptop), the new deco says it's connecting to the main system via WiFi and not Ethernet (like my second deco shows in the app). How do I get my third to recognize the Ethernet and not use WiFi?

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Re:Deco X75 isn’t picking up Ethernet
2023-10-16 03:39:51

  @Turboice 

Hi, welcome to the community.

Is the Ethernet cable from the Bedroom going through any network switch, then to the main Deco?

Could you please help me run a simple test:

1. swap the location of the newly bought Deco X75 with the original satellite Deco X75.

2. then check whether the original X75 could have Ethernet Backhaul on the Deco APP.

 

Wait for your reply and best regards.

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