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Blocked device still has access to internet

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Blocked device still has access to internet

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Pinky-12

2024-04-13 04:10:33

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Registered: 2024-04-13

Blocked device still has access to internet

2024-04-13 04:10:33

Tags: #Feature Request

Model: Deco XE75 Pro

Hardware Version:

Firmware Version: 1.2.9

I'm having an issue where blocked devices still have access to the internet. I only have two devices on the network, my phone and my MacBook.

The first time I blocked and then unblocked my macbook it worked as expected. As soon as I blocked it for a second time I still had access to the internet.

I need to be able to block and unblock devices reliably.

Anyone else experiencing this or have a fix for it?

2 Reply

Pinky-12

LV1

2024-04-13 04:23:28 - last edited 2024-04-13 04:24:36

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Re:Blocked device still has access to internet

2024-04-13 04:23:28 - last edited 2024-04-13 04:24:36

Packets Blocked list

David-TP

2024-04-16 08:02:06

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Registered: 2020-04-14

Re:Blocked device still has access to internet

2024-04-16 08:02:06

@Pinky-12

Hi, Thanks for the feedback.

I noticed you had both Apple devices. One particular reason for Apple devices is private address. Have you checked whether their MAC addresses have been changed when you are still able to access the internet?

https://support.apple.com/guide/iphone/use-a-private-network-address-iph6b324bb33/ios

It is also suggested to turn off "Private address" to see whether it helps.

As for the firmware you mentioned here-https://community.tp-link.com/en/home/forum/topic/619056?replyId=1347626, you are already on the latest firmware and there is no need to manually install any firmware yet. And the previous post-619056 is for HomeCare security system, it is not suitable for Deco XE75 Pro.

Thank you again and best regards.

▶Deco BE11000/ BE63_V2.6_1.1.7 Ready for Test ▶Deco BE25_V1_1.0.17 Ready for Test! ▶Deco M5 Newly Introduced Advanced Parental Control Features Try to leave a Message if urgent help is required.

Pinky-12

2024-04-13 04:10:33

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Registered: 2024-04-13

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Blocked device still has access to internet

Blocked device still has access to internet

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