DECO X55 - Firmware 1.5.0 Build 20240311 Rel. 66190

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DECO X55 - Firmware 1.5.0 Build 20240311 Rel. 66190

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
DECO X55 - Firmware 1.5.0 Build 20240311 Rel. 66190
DECO X55 - Firmware 1.5.0 Build 20240311 Rel. 66190
2024-05-11 17:38:34
Model: Deco X55  
Hardware Version: V1
Firmware Version: 1.5.0 Build 20240311 Rel. 66190

I have two houses, each with a set of DECO X55 and two additional repeaters. One of the DECO units in one of the houses prompted me to update to firmware version 1.5.0, which I did. Since this update, no new devices can connect to the network. When I check via the DECO app, it shows that I have no devices connected, despite having around 70 devices in the house.

 

I'm extremely frustrated with TP-Link; this isn't the first time I've had issues with their devices. I've even considered throwing them away and buying from a better brand. The amount of time I've spent trying to resolve this without success could have been used to buy new devices.

 

This update shouldn't have been made available. The product is poor quality.

 

Has anyone solved this issue yet?

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#1
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5 Reply
Re:DECO X55 - Firmware 1.5.0 Build 20240311 Rel. 66190
2024-05-13 02:41:14 - last edited 2024-08-05 07:08:36

  @ssossai 

Hi, Thank you very much for the feedback.

It is suggested to install the firmware here to see whether it helped:

Optimize The Overall App Experience/Network stability on Deco X50/X55_V1

Wait for your reply and Best regards.

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#2
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Re:DECO X55 - Firmware 1.5.0 Build 20240311 Rel. 66190
2024-05-20 21:57:38

  @David-TP I have the V1.6 hardware and it also prompted me to install this update.  Now I can no longer see devices and I have to reboot the system several times a week to get some devices to connect or be able to browse the internet.

 

Any help would be greatly appreciated.

 

Best regards

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#3
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Re:DECO X55 - Firmware 1.5.0 Build 20240311 Rel. 66190
2024-06-23 17:57:17
I have this same exact issue with this firmware. Were you able to figure it out? I loved this system before now.
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#4
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Re:DECO X55 - Firmware 1.5.0 Build 20240311 Rel. 66190
2024-06-23 18:00:51
I really hope you all are working on a fix for this? It's unbearable having to reboot every time I need to connect a device.
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#5
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Re:DECO X55 - Firmware 1.5.0 Build 20240311 Rel. 66190
2024-08-03 21:40:20

  @ssossai I am seeing the exact thing and after numerous talks with support they haven't been able to help.

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#6
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