Samsung TV can't connect to 5GHz wifi only 2.4GHz

Samsung TV can't connect to 5GHz wifi only 2.4GHz

Samsung TV can't connect to 5GHz wifi only 2.4GHz
Samsung TV can't connect to 5GHz wifi only 2.4GHz
2 weeks ago
Model: Archer AX3000 Pro  
Hardware Version: V1
Firmware Version: 1.3.1 Build 20240426 rel.31941(5553)

I am having a very similar issue described in this thread. https://community.tp-link.com/en/home/forum/topic/620334

 

My UN49KU7000F Samsung TV was able to connect to the 5GHz band of my ISP provided router without a problem. However I am unable to connect to the 5GHz band of my AX3000 Pro router unless I disable all security. I am able to connect to the 2.4GHz band with security enabled. I tried manually setting the IP address, subnet mask, and DNS using the values assigned when connected to 2.4GHz but those same setting do not allow me to connect to 5GHz.

 

 

This is the error message I get when I havn't manually set the IP settings.

 

Here is the error my TV provides without manually setting the IP

 

 

Here is what I get when I have manually set the IP address

Error message with manually setting IP

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