Knowledge Base/
Kasa App and Integrations
2023-08-16 21:27:47
Using the Kasa Debug App You may at times, be provided a debug app when troubleshooting unexpected behaviors and working with our teams. The debug app will not fix any issues or behaviors but allows...
0HELPFULS
Forums/
Kasa Smart Plugs
2023-08-16 18:58:56
@DeanGibson, Thanks for letting me know. I completely forgot that the EP40 was changed to a right-angle plug, specifically for your reasoning. It is possible that an EP40 can still be purchased with...
0HELPFULS
Forums/
Kasa Smart Plugs
2023-08-16 18:42:55
@MrData, This is actually a great use if you are finding that your camera needs to be rebooted periodically, and it does not have a feature to automatically reboot the device. If you are concerned...
0HELPFULS
Forums/
Kasa Smart Switches
2023-08-15 22:45:19
@Gearhead_1st, I would check to make sure that your junction box has a ground, as that is a very standard thing to have in your boxes. The neutral wire is often the wire that is missing from older...
0HELPFULS
Forums/
Wi-Fi Routers
2023-08-14 23:26:10
@Steve_B63, On top of the firewall settings, I would recommend trying to change the DNS server that you are using for your network to a common service such as Google's or Cloudflare's servers. It is...
0HELPFULS
Forums/
Kasa Smart Plugs
2023-08-14 23:23:25
@foodie, Unfortunately, all of you Kasa Smart devices were connected to the TP-Link servers and the Kasa App through your previous wireless connection. You will need to reset each smart plug so that...
1HELPFULS