Forums/
Wi-Fi Routers
2022-10-05 22:27:50
@Rayan_L, Double Check what Hardware Version you're router is, you market v1 while the router (probably misread) says 1.2 - There should be a sticker with the version number on the bottom of the...
2HELPFULS
Forums/
Kasa App and Integrations
2022-10-05 22:06:42
@BVH, This sounds like an issue that some of our users had when first upgrading to the new version of the application. It sounds as though your settings did not finish syncing from the cloud. The...
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Forums/
Deco
2022-10-05 16:54:43
@CalvinHobbes, You cannot choose between 2.4Ghz and 5Ghz because both your device and router will negotiate and trade between the two bands as needed. That way you will always be connected to the...
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Forums/
Kasa Smart Switches
2022-10-05 16:49:45
@Kecyre, From what i can tell, you're switch is wired differently to a normal household switch, where there are traditionally both a live and a load wired in the box. In similar situations, it looks...
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Forums/
Bug Report
2022-10-04 22:47:10
@Digsy, Thanks for the reports, it seems like most of the issues that users are coming across have to do with Scenes. One of our beta users actually had the scenes and smart actions "deleted" from...
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Forums/
Kasa Smart Bulbs
2022-10-04 17:28:00
@Techiguy, Make sure that you have set the correct time settings for your smart plugs, as the schedules should be stored on the plug's memory. If the time zone is incorrect for the smart plug, the...
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