Forums/
Deco
2026-03-03 03:32:34
@lsj334 Thanks for reaching out! I understand that you're switching from Cox to T-Mobile and want to know if you need to reset your Deco system or if you can keep your current setup when connecting...
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Forums/
Deco
2026-03-03 03:30:13
@Ryan @David-TP I swear i remeber there being a fix for this but I cant recall what it is. Was it a beta patch? Please advise thanks
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Forums/
Deco
2026-03-03 03:28:55
@Klaw81 This has happened to other users in the past and the only way they were able to get there system back up was to go to the location and power cycle everything With one user we suggested using...
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Forums/
Deco
2026-03-02 09:15:40
@jcagame2026 See if the image below helps you out If not let us know
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Forums/
Deco
2026-03-02 09:00:20
@Rice2999 If you look at David's post above he corrected me. Your units are currently on firmware platform 1.5.x and IoT support wasn't released till firmware platform 1.7.0 & 1.8.0. So your deco's...
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Forums/
Deco
2026-03-02 07:12:27
@Ryan Any updates on this?
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