Forums/
Deco
2023-06-15 02:13:43
@Dgruhin Hi, All Deco models support NAT Loopback. May I know your current DNS server under Deco APP>More>Advanced>DHCP Server>Primary/Second DNS server here? Maybe the LAN DNS server did not resolve...
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Forums/
Deco
2023-06-14 01:42:24
@Paul_2023 Hi, Thanks for the update and your reply to the support ticket. I have also reported your case to the senior engineers to see whether they could reproduce the same issue. Hope they could...
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Forums/
Deco
2023-06-13 10:49:48
@Paul_2023 Hi, welcome to the community. Have you also noticed satellite Deco XE5300 would turn to flash red during the disconnection? Can I have some pictures of the Deco network map and signal...
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Forums/
Deco
2023-06-12 11:56:52
@Hogan123 Hi, Thanks for your time and patience. I noticed the Deco XE75 had been updated to 1.2.1. Were you still having the same issue on the 1.2.1 firmware? If yes, could you please send an email...
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Forums/
Deco
2023-06-12 11:31:12
@Bdub554 Hi, Did you connect to the satellite Deco when testing the speed? Could you send me some screenshots of your current network map and signal source strength on each Deco, such as: Wait for...
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Forums/
Deco
2023-06-12 11:11:17
@Elci Hi, welcome to the community. May I know your internet service provider and the model number of your ISP-provided modem/ONT device? Have you tried to power off the modem for about 5-10mins,...
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