Forums/
Deco
2023-07-05 10:06:56
@John-Gilbert Hi, Thank you very much for your time and patience. You could temporarily unplug the Basement Deco M5 and plug it out of the kitchen windows to see whether it is able to connect to the...
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Forums/
Deco
2023-07-05 09:43:19
@Steve_Boston, Hi, welcome to the community. Did the renaming issue often occur after disabling/enabling the Guest Network? Last time, I saw a similar issue and it seemed the guest network Wi-Fi...
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Forums/
Deco
2023-07-05 09:30:43
@blcok Hi, welcome to the community. It depends. If the CPU load stays at 90% or higher, it might be a bug. But it drops to a certain lower level very quickly, then it is quite normal. When you...
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Forums/
Deco
2023-07-05 09:11:18
@powerharp Hi, Thank you very much for the feedback. I have left a message for the engineer and he would take care of the case at the earliest time. The phone/live chat support indeed is 24/7 while...
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Forums/
Range Extenders
2023-07-05 01:51:40
@jimi52 Hi, welcome to the community. Usually, the longer distance from the extender to the main router, the weaker signal and slower speed from the extender. Then the clients connected to the...
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Forums/
Range Extenders
2023-07-05 00:57:37
@RebeckaGal Hi, it should be the wireless password of the range extender which is also the password for main router. Best regards.
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