Forums/
Deco
2024-07-04 09:43:46
@Sockwave Hi, welcome to the community. Thank you very much for your time and patience. Are you still having the same issue now? I noticed you mentioned Deco 6E but the selected model Deco BE65 is...
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Forums/
Deco
2024-07-02 09:23:58
@Wado729 Thanks for the update. Did you receive the support ticket? If yes, please give us an update and our engineer would try the best to help identify the potential causes. Best regards.
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Forums/
Deco
2024-07-02 01:58:30
@TJS89 Hi, Thank you very much and the log has been received. It has been forwarded to the senior engineers for further assistance. Please check the email later for more suggestions. By the way, may...
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Forums/
Deco
2024-07-01 07:28:54
@TJS89 Hi, Thank you very much for the feedback. Could you please refer to this link to help me submit the Deco APP log here: How to submit Deco APP log Can you also send some pictures of your...
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Forums/
Deco
2024-07-01 07:20:16
@Wado729 Hi, Thank you very much for your feedback. Have you checked whether MediaTek MT7927 connects to the 5GHz or 6GHz band under the MLO network? If we enable the Guest Network of 6GHz, will it...
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Forums/
Deco
2024-06-24 02:41:41
@wacky1980 Hi, could you please leave me a message with the MAC address of the main Deco units on both networks? Have you reset the password of the TP-Link email ID recently? Wait for your reply and...
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