Forums/
Deco
2023-01-28 08:22:44
@Shaal Hi, Did they show up on the online list of Deco APP? Do you have the same issue on other mobile devices? Please also refer to this link to check whether they have got the correct IP addresses:...
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Forums/
Apps
2023-01-19 08:56:44
@Heartbreakerh2o Hi, resetting the password of the TP-Link ID is not via a hardware reset, and will not mess up the current internet configuration on the Archer AX11000. It is suggested to have a...
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Forums/
Range Extenders
2023-01-19 08:24:35
@mcavinee Hi, welcome to the community. Did the 2.4ghz and 5ghz LEDs light up? May I know the model number of your main router? It is suggested to refer to the suggestions on this link: Recommended...
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Forums/
Deco
2023-01-17 08:07:57
@JEA361 Hi, Will the main Deco M5 turn red during the disconnection? How often would the internet service drop out? It is also suggested to connect a computer via an Ethernet cable to the ISP modem...
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Forums/
Deco
2023-01-17 07:56:28
@Woody6977 Hi, how much speed you could get via "Test internet speed" on the Deco APP? And did your Deco M9 plus work under wireless router mode? If yes, please makes sure the QOS has been set up...
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Forums/
Deco
2023-01-17 07:11:19
@robsmyth78 Hi, Here are some suggestions for your reference: 1. Connect the ISP modem to another port of the main Deco M9 plus. 2. Please refer to this link to change a different unit as the main...
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