Forums/
Deco
2022-05-24 03:10:07
@Sofrito Hi, please click the wheel button on the top right. Best regards. -------------------------- Deco X50-PoE is ready for your advice. If you are interested, please help us complete the...
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Forums/
Deco
2022-05-23 08:00:02
@darloboy Hi, could you please temporarily turn off 2.4ghz under Deco APP>More>Wifi and leave 5Ghz only to see whether you still experience the same issue? By the way, Do you have any wired clients,...
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Forums/
Deco
2022-05-23 07:49:43
@FretMatrix Thank you very much for the update. I have a handful of devices, including my Apple TV, Synology, and Hue Bridge that are connected to the network via ethernet. These devices are able to...
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Forums/
Deco
2022-05-23 07:39:43
@vasilyotov Hi, Since the PC is able to get the correct IP and also be able to ping the gateway, I think the issue should be on the computer itself and have you checked whether there is a new...
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Forums/
Deco
2022-05-23 07:27:38
@eburnside Hi, nice to see you again. The MAC address printed on the label is the LAN MAC address of Deco and it is not wrong. The WAN MAC address(or The MAC address needed for ISP) on the Deco is...
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Forums/
Deco
2022-05-23 07:04:48
@flabbybuns Hi, Thank you very much for your time and patience. I see you mentioned on the community that you have never received any email from us and, maybe it was blocked by the firewall. And the...
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