Forums/
Deco
2022-03-14 06:46:38
@MattAtlanta hi, Thank you for the feedback. normally there is no need for additional configuration. Since all the Deco M9 plus are wired to Arris, could you please check the signal source on the two...
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Forums/
Deco
2022-03-14 05:21:20
@The_Dude2000 hi, i believe Frontier service might need MAC authentication for the internet service, such as the following user. My ISP needs MAC address authentication to get internet service
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Forums/
Deco
2022-03-14 05:03:34
@Ames welcome to the community. There are several new firmware versions about Deco M9 plus V2.8. And the following link would provide more details: How to update Deco M9 plus from firmware 1.2.12...
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Forums/
Deco
2022-03-11 07:30:41
@MRCW Have you tried to delete the Deco APP and install it again on the smartphone? If possible, please try to unplug the power adapter of the two satellite units to have a look. If the issue still...
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/
Deco
2022-03-11 07:00:25
@Mark6789 Thank you very much for your feedback. The case has been reported to the senior engineers already and they are checking for a solution now. once there is any update, I will come back at the...
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Forums/
Deco
2022-03-11 05:53:27
@vasilyotov Have you checked what is the IP address on windows 10(How to find IP address on your devices?) and are you able to ping the LAN IP of Deco-How to Use the Ping Command? Does this laptop...
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