Forums/
Deco
2026-02-06 07:53:10
@rmrfbucket Hi, welcome to the community. Can I have the support ticket ID？ Are the TV and Apple TV the only devices that can't access the internet from the Deco? -Are they connected directly to the...
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Forums/
Deco
2026-02-06 07:38:25
@123456781 Hi, apart from the Apple TV, can I have the model numbers of other mobile devices that dropped out? Will they reconnect to the internet automatically a few minutes later? Deco BE25_1.1.7...
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Forums/
Deco
2026-02-03 01:45:20
@justinross Yes, please feel free to leave your feedback here. Do you save any screenshots that: "After the update, most of the web UI has disappeared, with only the system page remaining. Is that...
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Forums/
Deco
2026-01-30 02:33:52
@8ballscooter Hi, welcome to the community. May I know how exactly you want to use the powerline adapters, for Ethernet Backhaul or something else? There was a post about using a powerline adapter to...
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Forums/
Deco
2026-01-30 02:24:45
@VanMorton Hi, welcome to the community. Have you tried to update the wireless adapter on this laptop? If we enable the Guest network with 2.4GHz only/WPA2 security, will the laptop connect to the...
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Forums/
Deco
2026-01-30 02:11:11
@manjulapra Hi, thank you very much for the feedback. Could you please also help me submit the Deco App: How Do I Submit a Deco App Log? (Please also leave me the support ticket ID after submitting...
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