Forums/
Deco
2023-11-15 07:51:26
@crawfordna Hi, Thanks for the update. I completely agree that using a beta fix for such an expensive product is not a wise decision. There will be an official firmware and once the firmware is...
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Forums/
Deco
2023-11-15 07:44:03
@pbelardo Hi, Thanks for the update. In this way, I think you could contact the local support team to request for replacement....
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Forums/
Deco
2023-11-15 07:35:41
@furburr Hi, Do you have a wired computer available to test the internet service first just in case the internet service or cable/fibre model acted up? When I checked your TP-link email ID, It seemed...
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Forums/
Deco
2023-11-14 03:31:49
@kimi219 Hi, Thank you very much for the feedback. Could you please help me confirm the following details: 1. How often does Deco usually drop out? 2. Do you need to restart the main Deco to get the...
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Forums/
Apps
2023-11-14 02:53:35
@Paul693 Hi, welcome to the community. Can I have a screenshot that "most of the iot devives are listed in the main network"? And please also help me submit the Deco APP log here: How to submit Deco...
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Forums/
Range Extenders
2023-11-14 02:15:18
@Kingsman4 Hi, have you tried to change a different power socket, and then check whether the power LED could turn to solid blue? If not, please try to hold the reset pinhole for 1s and check whether...
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