Forums/
Deco
2023-10-30 06:56:45
@LaRosaBob Hi, Can I have more details about the problematic old main Deco? Did it fail to be added as a satellite Deco as well? After the factory reset, will it go back to blinking blue? Have you...
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Forums/
Deco
2023-10-30 03:37:33
@Justntimz4 Hi, Has this Ethernet device been configured with a static IP address before? Please also go to Deco APP>More>Advanced>IPTV/VLAN to make sure the IPTV VLAN is disabled. Wait for your...
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Forums/
Deco
2023-10-26 09:17:24
@Winterland Hi, You could try to find the IP address of the Chromecast TV on the Deco APP, then ping this IP address on the TV to check the communication: How to Use the Ping Command Please...
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Forums/
Deco
2023-10-25 08:52:02
@Whydoihaveto Hi, welcome to the community. Usually, there is no need to set "Connection Preference" for mobile devices, they are supposed to select the proper signal source Deco by themselves. But...
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Forums/
Deco
2023-10-25 07:07:25
@mcmenamy Hi, welcome to the community. Can I have a screenshot of the error message? I haven't seen an error notice like "can not find internet connection", but there is a similar one " Unable to...
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Forums/
Range Extenders
2023-10-24 11:52:38
@lemosilveira Hi, Currently, some range extenders have supported customizing their own Wi-Fi password. For more details, please refer to Support Customizing Password and Encryption Type on Range...
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