Forums/
Deco
2026-01-20 07:57:24
@jcwillia1 Hi, thank you very much for the feedback. Can I have the firmware version of the Deco X55? (You can find the firmware under Deco App>More>System) If you temporarily connect a wired laptop...
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Forums/
Deco
2026-01-19 08:29:16
@IrvSp Hi, you might need to install an earlier build IOS version 3.10.132. The latest 3.10.238 hasn't added Heatmap. IOS 3.10.132 via Test Flight Best regards.
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Forums/
Deco
2026-01-16 10:06:31
@jrouly Hi, welcome to the community. I'm afraid the first main Deco always needs to be connected to the ISP router via an Ethernet cable. Best regards.
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Forums/
Deco
2026-01-15 09:11:59
@Howiez Hi, welcome to the community. If you try to sort "By Network Type" first, then test "By Device Name" again, will all online clients be listed from A to Z? Wait for your reply. Best regards.
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Forums/
Deco
2026-01-15 08:59:53
@Mstyle1138 Hi, welcome to the community. It is recommended to refer to Unable to connect to the Internet when setting up main Deco for more suggestions. If it didn't work, please contact the...
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Forums/
Deco
2026-01-15 08:55:32
@levalois Hi, welcome to the community. Can you detect its default WiFi SSID like Deco_xxxx when its LED is flashing blue? Wait for your reply. Best regards.
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