Forums/
Deco
2023-09-21 02:36:08
@scotty45 Thank you very much for your time and patience. On the Deco X55_V1.2, you are able to have three wireless signals: Main Network+Guest Network+IOT network. All of them could work on 2.4 GHz...
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Forums/
Deco
2023-09-21 02:24:10
@Wes_R Thanks for the fast reply. I used to see similar feedback and I have forwarded your case to the senior engineers to see whether they could request beta firmware for us. Please check whether...
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Forums/
Deco
2023-09-21 01:37:10
@KDR Hi, Thanks for the update. Is the ScreenBeam MoCA adapter also connected behind the same switch, like this layout: If yes, can you try to connect the ScreenBeam MoCA adapter directly from the...
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Forums/
Deco
2023-09-20 09:13:56
@KDR Hi, welcome to the community. May I know the model number of your 2.5G switch? I would like to follow up on your case via email and consult the engineers to see whether they have any further...
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Forums/
Deco
2023-09-20 08:50:57
@Mike_Matthews Hi, It is suggested to refer to the following troubleshooting guide: Unable to connect to the Internet Best regards.
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Forums/
Deco
2023-09-20 08:45:59
@TEM3 Hi, Deco uses the same SSID for both 2.4 GHz and 5 GHz on the main network. You could consider enabling the IOT network for 2.4 GHz only under Deco APP>More>IOT network. What is an IoT Network?...
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