Forums/
Kasa Cameras
2022-03-30 02:45:02
Hey @Cj19 The 'Operation Failed' when changes Notifications settings on the APP could due to APP not syncing to correct time zone after checking with our engineer. Log into your Kasa APP. Tap “3...
0HELPFULS
Forums/
Kasa Smart Switches
2022-03-29 06:40:10
@BP101001 I noticed you have replied on support email TKID220328743, smart action feature will use cloud service ,and our seniors will help look into your case futher. Feel free to let us know how it...
0HELPFULS
Forums/
Kasa Smart Switches
2022-03-29 06:05:12
Hello @ThePie Yes, please help take out the main KS230 and take a photo of wiring in the wall box, that would help. I'd like to escalate your case to look into that further, please check your email...
0HELPFULS
Forums/
Kasa Smart Switches
2022-03-29 03:55:25
Hi @ThePie Can I have some photos showing how main KS230 and old 3-way switches are installed, some forum users might be able to help take a look. Can you manually turn on/ off light when pressing...
0HELPFULS
Forums/
Adapters
2022-03-29 03:24:45
@Richj44 thank you very much for providing more case details , I escalated your case through support email to investigate further TKID220328985, I noticed you have replied that email, our seniors...
0HELPFULS
Forums/
Kasa Smart Switches
2022-03-29 01:47:59
Hello @Jeff1956 Please confirm you could turn ON/OFF light when manually press the HS220 dimmer switch, or there is might an issue with the wiring. If light flickers , please confirm its a dimmable...
0HELPFULS