Forums/
Tapo Smart Cameras
2025-07-16 07:33:22
@TTey Hi, You can refer to the following instructions to troubleshoot if you fail to configure your Tapo camera. What should I do if I fail to configure the Tapo Camera? Best Regards
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Forums/
Tapo Smart Cameras
2025-07-16 07:27:14
@jshg46 Hi, We do not have the instructions to downgrade the camera's firmware. If you encounter any problems using the new firmware, please describe your usage scenario and the problem you're...
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Forums/
Tapo Smart Cameras
2025-07-15 09:01:57
@Guyver82 Hi, 1. If your camera enjoys the Tapo Care free trial service, the camera will record video clips after it detects events based on the camera's Detection settings. Typically, the camera...
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Forums/
Tapo Smart Cameras
2025-07-15 08:34:28
@GopalJ Hi, You can refer to the following instructions to troubleshoot if your Tapo devices keep losing connection. What should I do if my Tapo smart device keeps losing connection or going offline?...
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Forums/
Tapo Smart Cameras
2025-07-15 08:22:13
@Questison Hi, Typically, the Tapo app won't affect the other apps on your phone from working. What happens on your phone after installing the Tapo app? You can reboot your phone and check if it...
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Forums/
Tapo Smart Cameras
2025-07-15 08:10:18
@deedee226 Hi, 1. Please ensure the Tapo C120 has the latest firmware. How to update the firmware of the Tapo devices on the Tapo App 2. Try to turn down the Tapo C120 microphone volume by navigating...
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