Forums/
Tapo Smart Hubs
2025-08-08 08:11:37
@rdnknrd Hi, The Tapo camera's Rich Notifications feature can be enabled only after subscribing to the Tapo Care service. It can't be enabled when working with a Tapo hub. Best Regards
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Forums/
Tapo Smart Cameras
2025-08-08 08:05:52
@Jlchavis0844 Hi, Typically, you can press the power button for three seconds to power on/off the Tapo C425, and you can press and hold the reset button for more than 5 seconds to factory reset it....
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Forums/
Tapo Smart Cameras
2025-08-06 08:26:21
@red281gt Hi, You can refer to the following instructions to troubleshoot if the camera keeps going offline. What should I do if my Tapo smart device keeps losing connection or going offline? You can...
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Forums/
Tapo Smart Cameras
2025-08-06 08:18:37
@RafaelRpco Hi, Since the new firmware version (v1.3.2) for the Tapo C220 V1 is being rolled out gradually, some of the cameras can detect the new firmware and some cannot. We recommend being patient...
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Forums/
Kasa Cameras
2025-08-05 09:14:25
@helper2025- Hi, Currently, not all Kasa camera models support the Device Sharing feature. Your KC420WS V1 has the latest firmware, but it does not support the Device Sharing feature. It's...
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Forums/
Tapo Smart Cameras
2025-08-05 08:57:42
@Babyoconnor Hi, There is no problem adding Tapo cameras that have the same model number to the Tapo app. During configuration, you can set different names for the Tapo cameras to distinguish them....
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