Forums/
Tapo Smart Cameras
2025-09-05 09:48:05
@WWANSOP Hi, Please confirm the following information about the reported phenomenon. 1. What's the doorbell camera's model number and hardware version? 2. Has this doorbell camera ever been dropped?...
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Forums/
Tapo Smart Cameras
2025-09-04 11:00:48
@Gator09 Hi, Refer to the UG of the TC55, you can see there are two installation guides: Option 1: Install on an existing junction box Option 2: Install with existing electrical wires Please confirm...
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Forums/
Tapo Smart Cameras
2025-09-04 10:59:39
@C2143 Hi, If the camera gets stuck in a position and the Pan & Tilt feature on the Tapo app is not functioning (you cannot pan or tilt the camera), refer to Q6 in the following instructions for...
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Forums/
Tapo Smart Cameras
2025-09-04 10:58:30
@BTay Hi, To help assist and streamline the identification of the behavior, we recommend sending an email to forumsupport.usa@tp-link.com with the following information: Subject: [Forum...
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Forums/
Tapo Smart Cameras
2025-09-03 10:05:22
@Macgeek Hi, Generally, establishing an RTSP/Onvif stream with a Tapo camera only requires the following information: camera account, camera IP address, RTSP/Onvif service port, and stream URL. For...
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Forums/
Tapo Smart Cameras
2025-09-03 09:33:19
@Vitamin_E Thank you for your feedback. I'll log it and forward it to the relevant team for evaluation.
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