Forums/
Tapo Smart Cameras
2026-01-13 12:13:02
@GaryParr Hi, On the Tapo camera's Device Settings > Detection > Person Detection page, you can increase the detection sensitivity and check if this helps. If the reported phenomenon persists, could...
0HELPFULS
Forums/
Tapo App & Integrations
2026-01-13 12:04:13
@Reasonator Hi, On the Tapo app > camera's Device Settings > Battery Status page, please ensure the Show Battery Status and Show Battery Percentage options are enabled. Is your Tapo app version...
0HELPFULS
Forums/
Tapo Smart Cameras
2026-01-13 11:45:59
@Geasiki Hi, For best performance and safety, we recommend using the original power adapter and cord that came with the Tapo camera to power it. It's hard to ensure the camera's performance when it's...
0HELPFULS
Forums/
Tapo Smart Cameras
2026-01-13 11:36:07
@Tyraelos Hi, Please ensure you can control the Tapo cameras remotely in the Tapo app. Then, try disabling the Tapo skill and re-enabling it in the Alexa app to see if this helps. Best Regards
0HELPFULS
Forums/
Tapo Smart Cameras
2026-01-13 11:21:59
@Dbond Hi, You can refer to Steps 1-3 in the instructions below to check your camera's hardware, configuration, and placement environment. After that, if you can't hear the person's sound in the Tapo...
0HELPFULS
Forums/
Tapo App & Integrations
2026-01-13 10:56:33
@Rick-gamble1 Hi, It would be appreciated if you could provide more information about the reported phenomenon for further analysis. 1. What's your phone's model number and OS version? 2. What's the...
0HELPFULS