Forums/
Tapo Smart Cameras
2026-01-07 11:19:40
@ralexr Hi, It seems events can't wake up your camera. It's recommended to refer to Part 2 in the instructions below to troubleshoot. What to do if the Detection feature is not working on the TP-Link...
0HELPFULS
Forums/
Tapo Smart Hubs
2026-01-07 11:14:25
@Derell_Licht Hi, Please see the following information regarding your questions. 1. If you have a USB storage device connected to the H500, you can back up the video recordings stored on the hub's...
0HELPFULS
Forums/
Tapo Smart Cameras
2026-01-07 10:21:02
@Nonni2011 Hi, Generally, in the camera's video recordings, the sound from the camera's speaker isn't recorded; only the sound from the microphone is. Best Regards
0HELPFULS
Forums/
Tapo Smart Cameras
2026-01-07 10:12:11
@doncaruana Hi, The person's name on the notification has nothing to do with the "rich notification" feature. In your situation, please ensure the following settings are configured on the camera and...
0HELPFULS
Forums/
Tapo Smart Cameras
2026-01-07 09:52:37
Hi All, If your Tapo C660 or Tapo C560WS does not return to the original position properly after tracking (e.g., the camera's viewpoint is offset), please refer to the instructions below for further...
0HELPFULS
Forums/
Tapo Smart Cameras
2026-01-06 12:20:08
@Joshww Hi, It's recommended to view the information in the instructions below to know when the firmware is expected to be released for the Tapo C246D. Tapo Smart Hub Compatible Camera List Note: The...
0HELPFULS