Forums/
Tapo Smart Hubs
2025-12-26 07:33:06
@H-Rob Hi, If your sensors are connected to the H200, it's unable to control them through the H500. Usually, after the hub and the connected sensors are successfully configured in the Tapo app, you...
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Forums/
Tapo Smart Cameras
2025-12-26 07:10:26
@PurpleB Hi, 1. If you want to detach the D225 from the mounting bracket, the following picture in the D225's QIG may help. 2. The Tapo cameras do not support the feature to delete video recordings...
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Forums/
Tapo Smart Cameras
2025-12-26 06:49:31
@DougS42 @ToddA1 Hi, The Tapo C660's latest official firmware version 1.1.5 Build 251205 Rel.74991n is being released, and some cameras may not receive it. It's recommended to wait patiently for the...
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Forums/
Tapo Smart Cameras
2025-12-25 07:56:09
@greggscell Hi, If the doorbell camera's battery does not work when the temperature is below 0℃, you can contact the support team to check whether the camera is under warranty. Best regards
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Forums/
Tapo App & Integrations
2025-12-23 11:27:05
@xDeeJayRobx Hi, You can try the following steps and see if they help. 1. Please ensure your Tapo app is up to date. You can uninstall and reinstall the latest one from the App Store or Google Play....
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Forums/
Tapo Smart Cameras
2025-12-23 11:15:35
@NancyBrooklyn Hi, For the reported phenomenon, please try the following steps and provide the relevant information for analysis. 1. Please wipe the camera lens with a dry, clean cloth, then check if...
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