@Lorenzo2011 Hi, The model number of your bulb should be Tapo L530E, it is managed by the Tapo APP, not the Kasa app. If you want to add the feature to manage your TP-Link smart devices within one...

@Gamblore In this case, you can restart the HS220 and then go to the Firmware Update (https://www.tp-link.com/support/faq/1256/) page on the Kasa app again. If you see the same message, pull down...

@rgamino13 Hi, The problem may be related to your smart control settings. You can refer to the link below to check if you have configured the smart control feature properly....

@pghDave Generally, the smart plug will send packets to the cloud server regularly to establish and maintain the connection after it's connected to the internet. If you are able to reboot your router...

@mkostersitz Hi Mikes It is best to regularly clean the hair off the main brush of your Tapo Robot, about once or twice a week. For families that have hairy pets, we recommend cleaning it more...

@mkostersitz Hi Mike， You can click on the Stop button on the Tapo app>Vacuums page to stop the vacuum return to the charging station after it's cleaned your upstairs area, or you can bring it up and...