Forums/
Kasa Smart Plugs
2021-12-08 08:21:22
Hello @Elqueso2 Thank you for your valuable feedback. It is confirmed that the recent incident was caused by an Amazon Server outage on Dec,7. Please check thread below for more details: [...
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Forums/
Kasa Smart Plugs
2021-12-08 08:08:43
@KitKat2021 Hello everyone, Thank you for your valuable feedback. It is confirmed that the recent incident was caused by an Amazon Server outage on Dec,7. Please check thread below for more details:...
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Forums/
Kasa Smart Plugs
2021-12-08 07:46:51
@Tewe Hello everyone, Thank you all for reporting the incident in regard to Kasa devices stopping working with Alexa on Dec7, 2021. This has been confirmed to be caused by an Amazon Cloud Server...
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Forums/
Kasa Cameras
2021-12-08 03:10:30
Hello @Jason_T Please check if set up Motion Tracking on camera, if the feature is enabled, camera will track the activity until camera could not capture the activity. KC410S(US)_V1.8_User Guide...
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Forums/
Kasa Smart Plugs
2021-12-08 02:16:55
Hello @Colcalli Can you share a photo of the error on the phone, what is the model of your iPhone, is it IOS 15.1.1? If ' Local Network Option' does not show up Kasa APP permissions in IOS device,...
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Forums/
Kasa Smart Plugs
2021-12-07 11:07:13
Hello @DavidWw Thank you for helping collect device log, from the log it could be defective unit, I will create a support email to check device warranty, please check inbox later,thank you May I know...
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