Forums/
Tapo Smart Cameras
2025-12-04 09:05:35
@Jholmes95 Hi, Please confirm the following information about the reported phenomenon. 1. Please go to the camera's Device Settings > Device Info page to check its version info. 2. On the camera's...
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Forums/
Tapo Smart Cameras
2025-12-04 08:49:10
@Jack2257 Hi, The Tapo D225 can be powered by a built-in Rechargeable battery or hardwired electrically. If you want to charge the camera's battery with a power adapter and a USB cable, the power...
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Forums/
Tapo Smart Cameras
2025-12-03 08:35:56
@Blackrider Hi, You can refer to Q2 in the instructions below to troubleshoot if you fail to update the camera's firmware. Common questions about the TP-Link camera's firmware Best Regards
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Forums/
Tapo Smart Cameras
2025-12-03 08:28:57
@Kamster Hi, You can refer to the instructions below to troubleshoot if the camera keeps going offline. What should I do if my Tapo smart device keeps losing connection or going offline? You can...
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Forums/
Tapo Smart Cameras
2025-12-01 10:43:30
@Csoper607 Hi, If you're unable to pan your camera left and right in the Tapo app (under Live View > Pan & Tilt) and the camera does not respond when you click the arrow buttons, please try the...
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Forums/
Tapo Smart Cameras
2025-12-01 10:37:03
@MrWraith2u Hi, If you have a Tapo battery-powered camera, please go to the camera's Device Settings > Storage & Recording > Clip Settings to set the maximum clip length. If you have a...
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