@mmanship Hi, The Tapo app and camera do not currently have an option to set up the notification sound and volume. If the "ding" notification sound is not loud enough on your phone, please try...

@Sarahann42793 Hi, The "someone obstructed the camera" notification may have been triggered by significant changes in the camera's field of view—for instance, if a portion of the image suddenly went...

@Sarahann42793 Hi, How many Tapo cameras do you have? Do you get two "someone obstructed the camera" notifications for the same camera at the same time? When you receive the notifications, are there...

@Cactus123 Hi, Please ensure your router's Wi-Fi is working, then try to press and hold the reset button on the camera for 10 seconds to perform a factory reset, and when the camera has a flashing...

@KEVINcalwest1 Hi, If all your Tapo Cameras experience the same phenomenon, it's recommended to check whether your router's 2.4 GHz Wi-Fi is working. If so, please try changing the DNS server on your...

@nnyl Hi, The Tapo C402 is a battery-powered camera. To conserve power, battery-powered cameras typically remain in a low-power sleep state and can only detect and record motion when awake. The...