Forums/
Tapo Smart Cameras
2025-08-26 09:40:36
@John9516 Hi, If you have changed your router's Wi-Fi name and password and now need to reconfigure the camera to control it in the Tapo app, please try the following steps. 1. After powering on a...
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Forums/
Tapo Smart Cameras
2025-08-22 08:22:55
@JenLB Hi, If you have a Tapo C400 V1, it requires a Tapo hub to connect to the internet. You can refer to the following steps to connect the hub and camera to a new router. 1) After powering on the...
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Forums/
Tapo Smart Cameras
2025-08-22 07:47:30
@A411 Hi, The reported phenomenon may be related to the local network settings or environment. You can refer to the following instructions to troubleshoot. How to check and improve the network...
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Forums/
Kasa Cameras
2025-08-21 07:28:26
@RosebudW Hi, You can go to our official website > search for your camera's model number > go to its Support page > select the hardware version > go to the camera's UG to see where the microSD card...
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Forums/
Tapo Smart Cameras
2025-08-21 07:19:04
@TekWarren Hi, If you mentioned that the part shown in the figure below is broken, please contact the local support team to check how to get a replacement. Best Regards
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Forums/
Kasa Cameras
2025-08-21 04:07:07
@CaptainMax Hi, Usually, if you want to turn off the audio in the video recordings, on the Kasa app > camera's Device Settings page, you can disable the Record Audio option. On the Kasa app >...
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