Forums/
Tapo Smart Cameras
2025-07-15 08:34:28
@GopalJ Hi, You can refer to the following instructions to troubleshoot if your Tapo devices keep losing connection. What should I do if my Tapo smart device keeps losing connection or going offline?...
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Forums/
Tapo Smart Cameras
2025-07-15 08:22:13
@Questison Hi, Typically, the Tapo app won't affect the other apps on your phone from working. What happens on your phone after installing the Tapo app? You can reboot your phone and check if it...
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Forums/
Tapo Smart Cameras
2025-07-15 08:10:18
@deedee226 Hi, 1. Please ensure the Tapo C120 has the latest firmware. How to update the firmware of the Tapo devices on the Tapo App 2. Try to turn down the Tapo C120 microphone volume by navigating...
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Forums/
Tapo Smart Cameras
2025-07-15 05:54:45
@jwwhite Hi, Thank you for the feedback about the model number. We will add the Tapo C216 to our list shortly. The camera displays 720P resolution when logging in to the Tapo app with the shared...
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Forums/
Tapo Smart Cameras
2025-07-15 01:51:30
@Rvanbree Hi, The Recording and Notification features of the Tapo camera operate independently. Generally, even if the notification feature is disabled, the recording function will continue to work....
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Forums/
Tapo Smart Cameras
2025-07-15 01:34:01
@Horgad Hi, Typically, the Tapo cameras will keep trying to reconnect to the router's Wi-Fi after power comes back on; it won't give up on connecting to the Wi-Fi before the router is rebooted. The...
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