Forums/
Tapo Smart Cameras
2025-12-26 06:49:31
@DougS42 @ToddA1 Hi, The Tapo C660's latest official firmware version 1.1.5 Build 251205 Rel.74991n is being released, and some cameras may not receive it. It's recommended to wait patiently for the...
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Forums/
Tapo Smart Cameras
2025-12-25 07:56:09
@greggscell Hi, If the doorbell camera's battery does not work when the temperature is below 0℃, you can contact the support team to check whether the camera is under warranty. Best regards
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Forums/
Tapo App & Integrations
2025-12-23 11:27:05
@xDeeJayRobx Hi, You can try the following steps and see if they help. 1. Please ensure your Tapo app is up to date. You can uninstall and reinstall the latest one from the App Store or Google Play....
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Forums/
Tapo Smart Cameras
2025-12-23 11:15:35
@NancyBrooklyn Hi, For the reported phenomenon, please try the following steps and provide the relevant information for analysis. 1. Please wipe the camera lens with a dry, clean cloth, then check if...
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Forums/
Tapo Smart Cameras
2025-12-23 11:03:14
@greggscell Hi, According to the camera's specifications on our official website, it operates between -20℃ and 45℃. In your situation, please confirm the following information for analysis. 1. Have...
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Forums/
Tapo Smart Cameras
2025-12-19 09:03:32
@MelloSapo Hi, Please uninstall the Tapo app, go to Google Play or App Store to download and install the latest Tapo app. Then test if these two cameras display a preview image. Check the camera's...
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