Forums/
Kasa Smart Switches
2023-04-03 02:19:44
@slikrik98 Thank you for reaching out. If other Kasa devices were able to connect to your Wi-Fi network, the smart switch should be able to connect the same Wi-Fi network too, would you mind double...
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Forums/
Kasa Smart Switches
2023-03-31 09:42:01
@Davernow Hi, If your HS220 has hardware version V3, you can update the firmware to the official one(1.0.8 version) to solve the issue. If you worry the new firmware may not solve your issue, update...
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Forums/
Kasa Cameras
2023-03-30 11:03:41
@blackskyszz Hi, Thank you for your explanation. In this case, I'll move this conversation into the ‘Feature Request (Kasa)' area, and if other users have the same feedback, they can vote for this...
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Forums/
Kasa Cameras
2023-03-30 03:15:58
@LNUTTALL Thank you for sharing more case details, to assist with your case more efficiently we created support email TKID230351828 and may need escalate your case to our senior engineers. Feel free...
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Forums/
Kasa Smart Bulbs
2023-03-29 11:26:57
@mrkmax Hi, it's required to do some troubleshooting before RMA to confirm the bulb is faulty, and if the device is under warranty and confirmed is faulty after troubleshooting, you can get a...
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Forums/
Kasa Cameras
2023-03-29 09:47:04
@blackskyszz Hi, Thank you for reaching out to the community. Since the Kasa camera does not support the Alexa Routines feature, they don't show up under the Smart Home tab when you configure the...
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