Forums/
Tapo App & Integrations
2025-07-31 11:28:19
@MaxS42 Tapo and Kasa are different brands after all. Kasa action is also provided within the Tapo app, if you own both Kasa and Tapo devices, ensure both of them are linked to the third-party...
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Forums/
Bug Report
2025-07-30 12:02:04
@buenos @Twilson380 Are the firmware on your doorlock and the hub both updated? Ensure the app is also updated. If the same thing persist, we recommend contacting the technical support team for...
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Forums/
Tapo Smart Cameras
2025-07-30 11:50:31
@pf3net This doesn't seem usual. We recommend enabling the diagnostics mode on your doorbell, if this happens again, export a camera and an app log, send it to the support team for further...
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Forums/
Tapo Smart Cameras
2025-07-30 11:35:05
@MikeSchl This doorbell doesn't have a power button. It doesn't matter whether it is on or off during the charging. However, if you set the doorbell to privacy mode, it will slightly speed up the...
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Forums/
Tapo Smart Cameras
2025-07-30 09:01:50
Hello everyone, Regarding the false detection issue, there are a few points that need to be confirmed before proceeding further. 1. Whether the vehicle detection was indeed falsely triggered —...
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Forums/
Door Locks
2025-07-30 08:14:48
@FrankWhite @TrentH The smart lock usually has a reserve battery capacity beyond the displayed percentage. When it shows 100%, there is still additional buffer power available, which is why the...
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